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v2.0

Documentation:v2.0

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Collect OS Information

When using PTK or MogDB, it is inevitable to encounter software operation faults due to changes in the operating environment or other factors. Whether it is PTK running errors or MogDB's abnormal exit, we need to retain as much information as possible about the environment of the fault site so that professionals can further analyze and troubleshoot. Therefore, PTK provides a command to quickly collect system environment information, which is convenient for users to send feedback to developers as an attachment.

The command to collect OS information is:

ptk collect

After executing this command, a zip file named ptk-collect will be generated in the current directory, which can be opened by the user to review the contents.

If you want to collect information for a particular cluster, you can specify it with the -n option:

ptk collect -n <CLUSTER_NAME>
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